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A.B. Won Pat International Airport Authority, Guam

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Jetstar Lands Safely at Guam International Airport

Thursday, June 11, 2009

The A.B. Won Pat International Airport received an Alert II (indicating a problem on board) from the Air Traffic Control Tower at 1:38am, notifying the Airport that JetStar Airbus A330 operating as JQ Flt 20, reported a fire in the cockpit and was located approximately 25 minutes out of Guam. JQ 20 left Kansai International Airport just before 11:00pm June 10, 2009, with Gold Coast as its final destination. At 1:40am, the Air Traffic Control Tower activated the Crash Net, which provides a simultaneous notification to both the Airport Ramp Control and Aircraft Rescue and Fire Fighting Unit (ARFF).

Airport Operations and ARFF staged units and were in ready position along the airfield by 1:43a.m. The 911 Dispatch office was also notified and sent Engine I and Medic I to respond to the Alert and was staged and in ready position by 2:03am.

At 2:10 a.m., JQ Flt 20 was on final approach and landed safely by 2:13a.m. ARFF units moved in to assess the aircraft and confirmed that smoke was contained in the cockpit. The aircraft then commenced taxi and blocked in at Gate 10 of the Main Terminal. At 2:24 a.m. ARFF reported that the emergency had been terminated and all respondents were secured.

“The response by all Airport personnel and regulatory authorities at Guam’s Airport was effective in responding to the emergency situation experienced by Jetstar aircraft and its passengers. We are very pleased with the responsiveness of ARFF, GFD , Airport Operations and Police divisions, TSA, US Customs & Border Protection, Guam Customs & Quarantine and the ground handling company that assisted,” stated Carlos H. Salas, Executive Manager. “The emergency response procedures worked well and met all expectations under Federal Air Regulations (FAR) Part 139.

A relief aircraft will be arriving at 6:20pm today. Passengers will be transported to the Airport to continue their journey to the Gold Coast at 7:20pm.

For more information regarding passengers and/or aircraft please contact Jetstar at 131 538 (Australia) or visit